PRIVACY POLICY & NOTICE:

INTRODUCTION

LYNX SERVICES, LLC(collectively referred to as "LYNX" "we," or "us") is part of the Solera group of companies. This Privacy Policy and Notice explains our policy concerning the collection and processing of personal data and describes privacy rights and how the law protects data subjects. We respect privacy and are committed to protecting your personal data.

Our websites and services are not intended for use by minors under the age of 16 and we do not knowingly collect data relating to children.

It is important that you read this privacy policy together with privacy and other notices we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. For example, there are separate privacy notices for employees and job candidates. Those privacy notices supplement this policy.

You can review specific sections of our policy by clicking a heading or scroll through our entire policy .

IMPORTANT INFORMATION AND WHO WE ARE

THE DATA WE COLLECT

HOW WE USE YOUR DATA

DISCLOSURES OF YOUR PERSONAL DATA

OUR ACTIONS OVER THE PAST TWELVE MONTHS

SECURITY

NOTICE REGARDING INTERNATIONAL TRANSFERS

DATA RETENTION

YOUR PRIVACY CHOICES

JURISDICTION SPECIFIC INFORMATION

UNITED STATES

OTHER JURISDICTIONS

RIGHTS REQUESTS

DOCUMENT CHANGE HISTORY

IMPORTANT INFORMATION AND WHO WE ARE

CONTACT DETAILS

CHANGES. This privacy policy may be updated by us from time to time. We will provide the updated notice on our website and a summary of material changes. Please keep us informed if your personal data changes during your relationship with us. We realize that it is important that the personal data we hold about you is accurate and current.

THIRD-PARTY LINKS. Some of our websites and services may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third-parties to collect or share data about you. We do not control these third-party websites and are not responsible for how they process personal data. We encourage you to read the privacy notice of every website you visit.

THE DATA WE COLLECT

When you use our public websites such as the website where you accessed this policy: We may collect Internet or other technical and usage data including but not limited to IP address, browsing history, and referring websites. Some collection is through cookies. You may also choose to provide your contact information for us to communicate with you about our products and services.

When you use our products or services including websites that require a log-in:

We may collect, use, store, and transfer different kinds of data which we have grouped together as follows:

•Identification Data such as a name, alias, phone number, address, unique identifiers, account name, social security number, driver’s license number, passport number, or other similar identifiers.

•Financial Data such as bank account, credit card and debit card numbers, and other financial information.

•Commercial Transaction Information such as records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

•Vehicle Data such as vehicle registration and licensure, vehicle identification number, vehicle pictures, damage information and repair and maintenance records.

•Biometric Data such as photographs and physical characteristics.

•Technical and Usage Data such as internet protocol address, login data, browser type and version, data on devices used to access a website, service or application, browsing history, search history. how you use our website or service.

•Geolocation Data such as latitude and longitude for your location.

•Sensing Information such as audio, electronic, visual, thermal, olfactory, or similar info.

•Employment Information such as work experience or profession.

•Education Data such as information about schooling, training and professional certifications.

•Inference Data such as information drawn from other information reflecting preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

•Medical Data such as information on health conditions and treatment.

•Marketing and Communications Data such as your preferences in receiving marketing from us and our third-parties and your communication preferences.

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed, such as de-identified or anonymous data. We follow the law in each applicable jurisdiction in determining what constitutes personal data.

We also collect, use, and share Aggregated Data that is derived from personal data but does not identify a person. For example, we may aggregate Technical and Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify a person, we treat the combined data as personal data which will be used in accordance with this privacy policy.

We collect Special Categories of Personal Data, such as race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, criminal convictions and offenses. It is collected only where required to provide services or comply with a legal obligation.

IF YOU FAIL TO PROVIDE PERSONAL DATA. Where we need to collect personal data by law, or under the terms of a contract we have with you and you do not provide that data, we may not be able to enter into or perform a contract with you. In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time.

HOW WE USE YOUR DATA

Personal Information collected through our public websites such as the website where you accessed this policy: We will use the personal data we collect to administer our websites, for internal operations, data analysis and to improve our websites. We may also use personal information for direct marketing or other specific purposes made clear to you at the time you submit your personal information on our website. Our use of your Personal Information may be based on our legitimate interests to ensure network, information security, and business performance improvement. Our direct marketing purposes are based on your consent. We may also rely on our legitimate interests to improve business and marketing practices or contact you to offer similar Services or products that you may have bought from us, requested a demo, or negotiated with us.

Personal Information collected by our Products and Services including websites that require log-in: We will only use your personal data as permitted by law. Most commonly, we will use your personal data in the following circumstances:

•Where we need to perform the contract we are about to enter into or have entered into with you.

•Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.

•Where we need to comply with a legal or regulatory obligation.

Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to marketing communications. You have the right to withdraw consent to marketing at any time by contacting us.

PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA. We may provide additional notices to you of the purpose of and basis for collecting the data. In general, we collect information for purposes and on the bases shown below:

• Legitimate business interest means the interest of our business that does not override your interests or fundamental rights and freedoms. We make sure to consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.

• Performance of Contract means processing your data where it is necessary for the performance of a contract to which you or your employer are a party or to take steps at your request before entering into such a contract.

• Comply with a legal obligation means processing your data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.

MARKETING COMMUNICATIONS: You will receive marketing communications from us if you have requested information from us or purchased goods or services from us or if you provided us with your details when you entered a competition or registered for a promotion and, in each case, you have not opted out of receiving that marketing. We will get your express opt-in consent where required by law.

CHANGE OF PURPOSE. We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another purpose that is compatible with the original purpose. For an explanation, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. We may process your personal data without your knowledge or consent as permitted by law.

DISCLOSURES OF YOUR PERSONAL DATA

We may share your personal data with:

•Other companies in the Solera group of companies who are involved in providing the services or products or provide IT and system administration services and undertake information reporting.

•Our customers who are providing services to you.

•Our service providers who provide IT and system administration services or product support.

•Our professional advisers such as our lawyers, bankers, auditors, and insurers.

•Government agencies, when required by law.

•Third-parties to whom we sell, transfer, or merge parts of our business or our assets or where seek to acquire other businesses or merge with them. If a change happens to our business, the new owners may use your personal data in the same way as set out in this privacy policy.

We require all third-parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

OUR ACTIONS OVER THE PAST TWELVE MONTHS

The following table provides additional information on the personal information collected in the last twelve months:

SECURITY

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third-parties who have a business need-to-know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

NOTICE REGARDING INTERNATIONAL TRANSFERS

Personal Data may be transferred from the country where it was collected to other countries where Solera’s group of companies operate. This means, for instance, that personal data may be transferred from the EEA, UK, Switzerland, and Brazil to the United States, Mexico, and India for processing. Any transfers will be in compliance with applicable law.

DATA RETENTION

DATA RETENTION: How Long Will You Use My Personal Data?

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us by contacting us.

YOUR PRIVACY CHOICES

You may opt not to disclose information to us. Some of your information, however, may be required in order to use our products or services. Additional information regarding your privacy rights can be found below in the Jurisdiction Specific Information section.

MARKETING COMMUNICATIONS. You can ask us to stop sending you marketing messages at any time. Opting out of marketing messages will not affect our processing of your personal data for non-marketing purposes, such as providing a product or service to you, warranty registration, the product or service experience, or other transactions.

COOKIES. You can make choices about what cookies collect information on our websites. You may be able to set your browser to refuse all or some browser cookies. If you disable or refuse certain cookies, some parts of the website may become inaccessible or not function properly.

JURISDICTION SPECIFIC INFORMATION

You may have certain rights available to you when it comes to your personal information. Below is a summary of those rights.

UNITED STATES

In some States, you may have certain rights when it comes to your personal information including:

• The right to access and know what information we collect about you. This includes what categories of information we have collected about you, the categories of sources from which the personal information is collected, our business purpose for the collection, selling or sharing, the categories of any third parties to whom we disclose your personal information and the pieces of personal information we have collected about you

• The right to request a copy of the data we have collected about you. We will provide you a copy of the personal information we have about you in a portable and, to the extent technically feasible, readily usable format

• The right to delete the information we collect about you. We will delete your personal information from our records and notify any service providers or contractors to delete your data as well

• The right to correct the personal information we have collected about you. If you believe that we maintain inaccurate personal information about you, you may request that we correct your information. We will use commercially reasonable efforts to correct any inaccurate personal information upon receiving a verifiable request

• The right to limit the use of your sensitive personal information collected about you. You may request that we limit the use of any sensitive personal information about you to that use which is necessary to perform the services or provide the goods

• The right of no retaliation (non-discrimination). We will not discriminate or retaliate against you because you exercised your rights under this section

• The right to appeal our decision related to your rights request

Your Right to Opt Out

In some States, you have the right to opt out of the processing of your personal data for the purposes of:

• Targeted Advertising

• The Sale or Sharing of Personal Data as those terms are defined by applicable data protection laws

• Profiling in furtherance of decisions that produce legal or similarly significant effects concerning you

In some States, you may have the right to use an authorized agent to make an opt-out request on your behalf. You must provide us with a power of attorney or written documentation authorizing the agent to act on your behalf. We may contact you directly to verify your identity.

If you wish to exercise any of your rights, including your right to opt out, you may do so by filling out the Exercise Your Rights webform located on our webpage.

OTHER JURISDICTIONS

You may have rights under data protection laws in relation to your personal data. Contact us for more information.

RIGHTS REQUESTS

If you wish to exercise any of the rights set out above, please fill out the webform here. California residents may also contact us using the contact information above.

When you make a Rights Request, we may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. If your request provides an email address, or our records contain your email address, we may ask you to verify your identity through such address. Where additional information is required, we try to ask only information that can be corroborated through our records. We may also ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within the time allowed under applicable law (forty-five days for California, residents thirty days for residents in the EU and fifteen days for requests under LGPD for confirmation of the existence of or access to personal data). Occasionally it may take us longer. If so, we will notify you and keep you updated. If we deny your request, we will explain the basis for such denial. We will keep a record of rights requests and responses for at least twenty-four months in a log that will not be used for any purpose other than for record-keeping and analytics.

DOCUMENT CHANGE HISTORY

The previous policy and notice version are available here.

•LYNX 2019 Privacy Policy

•LYNX 2020 Privacy Policy

•LYNX 2021 Privacy Policy

•LYNX 2022 Privacy Policy