LYNX Services Web Feedback

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Field Support Services
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ID & Password
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Survey Comments
Online Dispatching Technical Assistance

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Please be sure to provide the LYNX Dispatch number(s) if your inquiry is related to a specific transaction.
Authorization requests must now be submitted using the Website Authorization Request Form found within the Online Authorizations feature in the secured section of Installer Resources. We can no longer respond to authorization requests submitted via "Contact Us".
Thank you for your understanding and cooperation.

All information submitted is non-confidential

Field Support Services
This is for all inquiries related to: Authorizations; EDI Questions/Information; General Billing Questions; Questions on a Specific Dispatch Number; or Job Status Questions.

Participant Services
This is for all inquiries related to the METRYX^TM Industry Services Registry, participation status in glass programs or retail glass company information, including changes in ownership.

ID & Password
This is for Glass Service Providers Who Have Questions Regarding Signing-up for an ID & Password.; Login Instructions; Problems with Logging In; or Password or ID Questions or Problems.

Webmaster
This is for all inquiries related to: Technical Difficulties While Using This Web Site.

EFT
This is for all inquiries related to: Electronic Fund Transfer (EFT) Questions and Sign-up Information.

Insurance Company / Fleet Personnel
This is for all Insurance or Fleet Company Personnel for All Inquiries.

Survey Comments
This is for all inquiries related to: Policyholder Questions on the Survey Post Card regarding your recent auto glass claim.

Online Dispatching Technical Assistance
This is for all inquiries related to technical difficulties experienced while using Online Dispatching. Please call the toll free claim reporting number of the insurance company for assistance with completing the job dispatch.

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